Paying by Card
We accept payment for any invoice by debit or credit card. When you can make payment will depend on the type of booking you have made. In-Person Open Course You can make payment by card once you have received an invoice from us. You will only see the option to pay by invoice in the booking form. Online Open Course You can make payment by card at the time of booking or once you have received an invoice from us. You will see the option to pay card or pay by invoice in the booking form.PopularPaying by Invoice
Should you wish to pay for your booking by invoice, here's some useful information to help you understand our process. Invoices for course bookings are produced as part of an automated process. They are produced once we can confirm we have the minimum numbers for a course to run - but as a minimum will be with you 14 days before the course date for in-person courses and 7 days before online courses. Your invoice will include all of the payment details you need to make payment by BACS or ChequeSome readersWhat Currency Will the Payment be Processed In?
We issue invoices in GBP and Euro. This will be clearly shown on your invoice. Ou payment form provides an option to select the currency that you would like to pay in. It's important that you select the currency related to your invoice. Should the incorrect currency be selected, you may have to pay additional charges from your bank and, once the currency conversion has taken place, the full amount of your invoice may not be paid. You can find our card payment form here (https://my.revolutionlSome readersDo You Accept American Express?
In short, no. Our payment processor can't process American Express payments at this time.Some readersWhat details do I need to make a payment?
You will need to have the invoice we have sent you at hand. We need some details from it to allow us to match up your payment to the invoice. This includes: The invoice number The invoice amount Invoice currency If payment is submitted without these details, we may not be able to match up your payment with your account.Some readersMy payment has been declined. Why?
There are 2 common reasons why the payment form will decline your payment: If the response includes a statement similar to 'processor decline', this means that your bank is declining the payment. You should double check all of the details you have added to the form and try again. If it still fails you will need to contact your bank for further information If the message includes the letters AVS, this means that the address you have added to the form doesn’t match that of the one where ySome readersAVS Does Not Match
If you are having issues making a card payment then one of the most common reasons we see for this is linked to an address check. If the response message includes the letters AVS, this means that the address you have added to the form doesn’t match that of the one where your statements are sent. Only certain card issuers check this. You may need to double check your card statement and ensure the address on there matches the address you are adding to the form. You can also try to submit theSome readersHow Do I Make a Payment?
Open Courses We'll produce an invoice 14 days before the course date. This invoice is due for immediate payment or at least before the course date.. If there any any issues with this you should contact us ASAP. We understand that this isn't always possible and we're happy to accommodate this. We would just like to know roughly when to expect payment. In-House Courses Unless you request otherwise, we'll send an invoice for the session(s) shortly after completion. This invoice will havSome readersMy Payment Won't Complete
There could a number of different reasons why the card payment you are trying to make will not complete. One of the main reasons we come across is that 3D Secure or SCA (Strong Customer Authentication) hasn't been completed. Since September 2019, companies who accept card payments have had to integrate 3D Secure into payment forms. This means that on occasions you may be asked to receive a code by text or use a code from an authentication app to complete your payment. The way in which this isFew readersCan I Get a VAT Invoice/Receipt?
Where a booking has been made and the option to pay by invoice selected as the payment method, a VAT invoice will be emailed to you 14 days before the course date for in-person courses and 7 days for online courses. If you opted to pay by card, a VAT receipt will be emailed along with your joining instructions 14 days before the course date for in-person courses and 7 days for online courses. If you selected pay by invoice and then pay the invoice you received by card, we'll send an updated inFew readersPay in 3 With Klarna
You can split the payment of your booking into 3 equal payments with Klarna. This option is available for all open courses and in-house courses. You can select this payment method on the final page of the booking form by selecting Pay in 3 with Klarna. How it Works You can split the payment for your course over 3 interest free payments The first payment is paid when you set up youFew readers