Articles on: Open Training Courses

Do I Get Charged If I Cancel?

If you decide to cancel your booking, then as per the booking terms and conditions, you may be charged.

Our cancellation charges are as follows:

In-person Open Courses



Cancellations within 14 or less days of the training start date will be charged the full course fee.
Cancellations more than 15 days in advance of the course will incur no charge.

You can replace one delegate with another delegate an no cost.

Online Open Courses



Cancellations within 7 or less days of the training start date will be charged the full course fee.
Cancellations more than 8 days in advance of the course will incur no charge.

You can replace one delegate with another delegate an no cost.

In-House Courses



Cancellations within 14 or less days of the training start date will be charged the full course fee.
Cancellations more than 15 days in advance of the course will incur no charge.

If you do cancel then an invoice will be raised for the amount stated above.

Once an invoice has been raised, it becomes payable in all circumstances.

Updated on: 03/02/2023

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