What Details Do I Need to Make a Payment?

What Details Do I Need to Make a Payment?

You will need to have the invoice we have sent you at hand. We need some details from it to allow us to match up your payment to the invoice.

This includes:
The invoice number  
The invoice amount
Invoice currency

If payment is submitted without these details, we may not be able to match up your payment with your account.

    • Related Articles

    • How Do I Make a Payment?

      Open Courses We'll produce an invoice 14 days before the course date. This invoice is due for immediate payment or at least before the course date. If there any any issues with this you should contact us ASAP. We understand that this isn't always ...

    • My Payment Won't Complete

      There could a number of different reasons why the card payment you are trying to make will not complete. One of the main reasons we come across is that 3D Secure or SCA (Strong Customer Authentication) hasn't been completed. Since September 2019, ...

    • My payment has been declined. Why?

      There are 2 common reasons why the payment form will decline your payment: If the response includes a statement similar to 'processor decline', this means that your bank is declining the payment. You should double check all of the details you have ...

    • What Currency Will the Payment be Processed In?

      We issue invoices in GBP and Euro. This will be clearly shown on your invoice. Our payment form provides an option to select the currency that you would like to pay in. It's important that you select the currency related to your invoice. Should the ...

    • Paying by Invoice

      Should you wish to pay for your booking by invoice, here's some useful information to help you understand our process. Invoices for course bookings are produced as part of an automated process. They are produced once we can confirm we have the ...