Popular Articles
Paying by Invoice
Should you wish to pay for your booking by invoice, here's some useful information to help you understand our process. Invoices for course bookings are produced as part of an automated process. They are produced once we can confirm we have the ...
Pay in 3 With Klarna
You can split the payment of your booking into 3 equal payments with Klarna. This option is available for all open courses and in-house courses. Note: A 2.5% surcharge will be added to the final amount of your booking when paying by this method. You ...
How Do I Make a Payment?
Open Courses We'll produce an invoice 14 days before the course date. This invoice is due for immediate payment or at least before the course date. If there any any issues with this you should contact us ASAP. We understand that this isn't always ...
Can I Get a VAT Invoice/Receipt?
Where a booking has been made and the option to pay by invoice selected as the payment method, a VAT invoice will be emailed to you 14 days before the course date for in-person courses and 7 days for online courses. If you opted to pay by card, a VAT ...
My Payment Won't Complete
There could a number of different reasons why the card payment you are trying to make will not complete. One of the main reasons we come across is that 3D Secure or SCA (Strong Customer Authentication) hasn't been completed. Since September 2019, ...